Cala Rosa Club Hotel Stintino - Sassari - Sardegna

My husband and I recently stayed at this hotel during our honeymoon, and we were extremely disappointed and we DO NOT recommend this hotel for anyone. 1. DIRTY ROOMS: The hotel appeared to be outdated and in dire need of renovation (the online pictures were extremely deceiving). The room we were provided was not only unsanitary but also lacked the basic comforts one would expect during such a special occasion. It was disheartening to witness the neglect apparent in the overall condition of the hotel. 3. EXTREMELY LOUD: the incessant noise from the events hosted by the hotel permeated every corner of the premises, making it impossible for us to sleep at night (noise continued until 1-3 AM), In light of these circumstances, we approached the hotel staff, expressing our dissatisfaction and requesting to cut our stay short. Despite our valid concerns, we were met with indifference and unhelpfulness. We asked for a refund for the nights we were leaving early, the staff responded extremely rudely and refused to rectify the situation. . This was one of the worst hotel experiences we have ever encountered, I do not recommend this hotel to anyone.

Positive: 1. Nice garden 2. Breakfast was good (staff serving breakfast were super nice) Negative: 1. No wifi except for the reception area (imagine, you have to leave your room, go to the reception and stay there like a looser to search for smth, like a good restaurant) 2. Staff (mainly at the reception) are not polite, not helpful at all!!!! 3. Far from the beach (yes, they have a free shuttle, but would you wait 30mins in the sun to wait for it every day?). If I am to go back in time, I would choose something close to the beach! 4. They have a tennis court, so as tourists, we decided to spend the evening by playing tennis. And guess what, they don’t have the rockets. And is not like we were craving to play tennis, but is just the attitude of the staff, them not being there for their clients.

Overall, I liked this place and i recommend to you but there are some points: The Garden is Lovely and fantastic! Beeakfast is acceptable but could be better. For example normal fried eggs or more fruites, after 9:20 Am you cant find all the fruites. Totaly in breakfast there are very few choices. (Maximilian and other breakfast staffs was so kind and helpful) Recepetionists sometimes are new and can't you explain well. For example they have 1 water free in the mini bar and receptionist told us this is extra and should be paid. (Thanks to the managers Paola Stacca that solves every problem) They have great shuttle service, Andrea was one of the drivers, service is fast and great. just you should lil wait cause in busy moments it takes time. Tina was the housekeeper and super friendly. WIFI INTERNET, didnt work at all in the room and just in the reception and very slow!!! cause of the Provider problem and told me that they will fix it soon. See you soon